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What to do if a bounce to disc fails in Pro Tools

Occasionally Pro Tools will give you the following error message when it fails to bounce your files to disk: “Could not complete the Bounce to Disk command because Assertion in FF_AudioProperty.ccp, line 33.” There is an easy fix for this when it happens, which involves trashing the Pro Tools Preferences and Digidesign databases.

For Windows XP:
Deleting Digidesign Databases:
1. On the root level of every mounted hard drive, go into the Digidesign Databases folder and delete the “Volume.ddb” and “WaveCache” files.
2. Go to: My Computer > C: > Program Files > Digidesign > Pro Tools > Databases > Volumes. Delete all of the files in this folder (they will have very odd names).

Trashing Preferences:
1. Go to: My Computer > C: > Documents and Settings > (your user name) > Application Data* > Digidesign. Delete the file entitled “ProTools…v6.x Preferences.PTP” (this may be either Pro Tools LE or TDM, and any version, such as 6.4 or 6.9).
*If the Application Data folder is not there, go to: Tools (in the menus at the top) > Folder Options > View, and select “Show Hidden Files and Folders.”
2. Go to: My Computer > C: > Program Files > Common Files > Digidesign > DAE. Delete the entire “DAE Prefs folder.”

Empty the Recycle Bin after trashing preferences and/or databases.

For Mac OS X:
1. On the root level of every mounted hard drive, go into the Digidesign Databases folder and delete the “Volume.ddb” and “WaveCache” files.
2. Go to: MacHD > Library > Application Support > Digidesign > Databases > Volumes. Delete all of the files in this folder (they will have very odd names).
3. Go to: MacHD > Users > (your user name, aka “the house icon”) > Library > Preferences. Delete the following files:
com.digidesign.protools.plist
DAE Prefs (entire folder)
Digisetup.OSX
ProTools…v6.x Preferences (this may be either Pro Tools LE or TDM, and any version, such as 6.4 or 6.9).

Empty the trash and you should be able to then complete your bounce.

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