Sweetwater®

Free Shipping with no minimum purchase. Learn more »
(800) 222-4700
  • Español: (800) 222-4701
Cart

Results 1 to 4 of 4
  1. #1
    Join Date
    Aug 2012
    Posts
    2

    Creation Station will not turn on

    My Creation Station will not turn on. When I press the start button, whereas I used to get a steady green light, I now get no green light, only a flickering red light and some blinking white lights near the sm cf i/cf ii/mdi area (near the on switch). Nothing at all appears on the screen. My unit is no longer covered by warranty. Can anyone guide me through fixing this problem?

    I'm running a CSRackXT, Core 2 Quad Q6600 with a P5K WS asus motherboard, Windows XP 3, purchased from Sweetwater in July 2008

  2. #2
    Join Date
    Apr 2002
    Location
    Fort Wayne, IN
    Posts
    1,185
    You should call our tech support team a 800.222.4700 x 6400. They will help diagnose the problem.
    -Justin

  3. #3
    Join Date
    Aug 2012
    Posts
    2
    As I said, my unit is no longer covered by Sweetwater's warranty. As a result, I don't think anyone there would be willing to help me.
    Bob

  4. #4
    Join Date
    Apr 2002
    Location
    Fort Wayne, IN
    Posts
    1,185
    You get free tech support from us. It doesn't end when the warranty runs out.
    Get with support, we will try to figure out what is wrong and help. If there are replacement parts or manufacturer warranties involved, we can let you know that too. (some parts have a warranty longer than the 2 year system warranty)

    If it has to come back and go on the bench, we might have to charge you for labor and parts.
    -Justin

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Sweetwater Sound Inc.
5501 U.S. Hwy 30 W
Fort Wayne, IN 46818
Get Directions »

Toll Free (800) 222-4700
Español (800) 222-4701
Local (260) 432-8176
Fax (260) 432-1758
E-mail us

Phone & Retail Store Hours:
9–9 Monday–Thursday
9–8 Friday
9–7 Saturday
(All hours listed are Eastern Time.)

© 2013 Sweetwater Sound Inc. All rights reserved. Please read our Terms of Use and Privacy Policy. Links | Press Releases