Why is the e SATA port not working on my creation station ?

[aXe]

bought a Western Digital My Book Premium ES Edition drive
bought a 6ft eSATA cable
cable fits perfectly into HD and eSata port on the back of my CS DUAL RACK 3.0
Win XP Pro reads it usuing a usb port but not through the eSATA port
Hmmm...BIOS setting?
please let me know


Thank you

[Justin]

Did you boot the machine with the eSATA drive attached?

Most motherboard's SATA host controllers don't yet have full support for hot-plugging eSATA. Try booting with the drive attached.

Also, I don't think that eSATA provides power for the drive. You may need to plug the drive into a power adapter.

I didn't find much in the motherboard manual about their eSATA implementation. I do know that we've found it to work flawlessly with the Glyph Quad interface drives. It runs much faster than Firewire or USB2.0.

[donburnet]

I'm having the same problem with two different drives not being recognized by the eSATA port of my Creation Station CSR-1. One drive is NTFS, the other FAT32. Both work when plugged in via USB or firewire. I've tried plugging them in with the computer off, still nothing. Both drives are plugged in to power. I'd really like to use the eSATA connection as I've heard it's fast but it's not working for me.

[Justin]

Call our tech support at 1.800.222.4700 x 6400.
I'm guessing we may need to fiddle with BIOS settings for your drive to show up.
Also, E-SATA doesn't provide power, so you will need to have your power brick plugged in.

[donburnet]

Spent some time on the phone with Dave from Sweetwater tech support. He walked me through making a couple changes in the BIOS. Also, had to re-install the driver using the ASUS motherboard CD (always good to keep those accessories handy). The eSATA port is now working like a champ. Transfer rates seem to be about 30-40% faster than with USB. Mission accomplished!

Nothing like free tech support with a 4 year old product! Thank you, Sweetwater!