New to this forum. I am the Church Projects Manager at Quality Sound and Video. I got my start as a sound tech at my church here in Fayetteville, NC. I have been with Quality Sound and Video for 3 1/2 years, now.
My question relates to the new 8Pre. I am having difficulties loading the drivers for them. I had initially treated the 8Pre's (there are 4 for a total of 32 channels into my client's Editing Computer) as plug-n-play devices and then saw the line in the manual that says to load drivers before connecting devices... oops! I then contacted MOTU Tech Spt who suggested I uninstall the drivers, disconnect the devices & start from scatch.
After that was done, I tried to re-install drivers. Everything seemed to be going just fine. 5 drivers loaded and then a screen came up that looked like the last step in the process but it froze up at that point. I tried other discs and downloaded the drivers from the web site, all to no avail.
The computer is a custom built w/Windows XP Pro, SP-2, 2X250 GB HDD in a mirrored RAID Config, a DVD-ROM, a DVD-R/RW and a 13 in 1 Media Reader (for CF, SD & the like), an NVidia Quadro FX 1500 dual head DVI video card and twin 22" widescreen flat panels. The major program suite on this machine is Adobe Production Studio Premium w/Premiere, After Effects, Audition, Photoshop, etc.
Any of you MOTU or computer pros out there have any suggestions on where I should be focusing to troubleshoot this beast? Feel free to ask for any other info.