CS Rack HD problems with Pro Tools

[billdog793]

Hi I just got the Creation Station Rack HD and am trying to run a 003 and Pro Tools 7.4cs7. The key word is trying because I get errors -6088, the operating system held off interrupts for too lond...try increasing the "H/W Buffer Size" and error -6085, the audio device buffer underflowed...try decreasing the "H/W Buffer Size". This can happen in any size session. And I think has to do with moving the Edit Window in anyway, scrolling, zooming, etc. I have already tried trashing prefs and databases, and installed a couple windows hotfixes. Do you guys have any ideas? I thought creation stations were built to be used with pro-tools?

[Justin]

Are you recording to an internal drive or a external drive, if so what type?

I'd recommend calling 1.800.222.4700 x 6400 and talking to tech support. They should be able to troubleshoot this faster with you directly on the phone.

[billdog793]

Well after three long days of testing nearly everything in the computer, it turns out to be a Nvidia driver problem causing the 6088 and 6085 errors. So in order to use two monitors, as you can not use two monitors with the crappy MS video driver, I swapped out the video card with one from an old stable rig and bam all problems were gone. I find it hard to believe that I am the only person who has had such a headache with this. It could be that everyone who buys the CS Rack HD has pro tools hd and thus the resources the video card are taking are insignificant bc of the dsp cards. But since I bought the computer for future upgrades I seemed to have to test every single piece of hardware. The tech support was not great at sweet water. They had me try all the basic stuff: trash prefs and databases, disable network cards, etc. So basically I wanted to know if anyone is using the Nvidia GeForce 8600 GT with a 003 and having success? Or does anyone have an archived driver that will not cause the 6088 and 6085 errors?

[Justin]

This is the first I've heard of this card having any kind of conflict with other hardware. I have forwarded this info on to tech support and our bench techs and they're researching it. I'm wondering if the card has some kind of defect that is causing the error...maybe a bad RAM chip on it or something.

We'll get you taken care of.

[billdog793]

I had to get my computer swapped out when I first received it because it had a bad hard drive but before I sent it back I was getting the same errors but at the time I was hoping the hard drive was causing the problem.