Installation Frustration

[cdimond]

I have installed CuBase LE on my Dell 8200 Desktop (1.024 MB RAM, 60 GB Hard Drive) and when going through the installation process with Focusrite Saffire Audio Interface, I am instructed to disconnect the Firewire connection between the Saffire and the CPU, I go through the wizard and it tells me to connect the Saffire (which I do) the CPU recognizes "Found new Hardware" and I wait for the drivers to install, but rather than allowing me to go to the next step, I get a message that says "installation failed, installation of IEEE 1394 driver could not be completed. Exit installation and try again. Any suggestions, recommendations, solutions will be greatly appreciated.

Thanks

Cdimond

[Dave Burris]

You probably need to install the Firewire drivers for your device while the interface is unplugged and before installing Cubase. I know that's the case with Motu/Cubase.

[tech1]

Yes, leave it unplugged altogether until the installer tells you to connect it. Also, do this before you try again: http://www.sweetwater.com/sweetcare/ts/detail.php?Index=30559&keyword=firewire%20communication