soundslike
10-26-2006, 11:26 AM
We have been a supplier of Procell batteries (http://www.duracell.com/procell/landing.asp) (Duracell professional alkalines) to the pro audio industry for a number of years.
Last month, the acqusition of Duracell by Proctor and Gamble was completed, and p&g has been unable to fill customer orders in a timely manner since they took over distribution. We have not received shipments in over a month and our shelves are bare. P&G does not give us valid ship dates or followup information and they appear to be a long way off from achieving the customer service standards that Duracell established when they were owned by Gillette.
We are considering switching to the Energizer Industrial alkalines (http://www.energizerindustrial.ca/), and since the majority of our customers use these batteries for wireless microphones, i am anxious to learn how this community compares the two in wireless mic applications.
I apologize if this posting appears to be too commercial in nature, but the health of our company and our ongoing ability to serve a loyal, long time, customer base is in jeopardy.
We would appreciate your input.
If you would prefer to offer your input outside of this forum, i would appreciate your contacting me at jeff@goodbuyguys.com
Last month, the acqusition of Duracell by Proctor and Gamble was completed, and p&g has been unable to fill customer orders in a timely manner since they took over distribution. We have not received shipments in over a month and our shelves are bare. P&G does not give us valid ship dates or followup information and they appear to be a long way off from achieving the customer service standards that Duracell established when they were owned by Gillette.
We are considering switching to the Energizer Industrial alkalines (http://www.energizerindustrial.ca/), and since the majority of our customers use these batteries for wireless microphones, i am anxious to learn how this community compares the two in wireless mic applications.
I apologize if this posting appears to be too commercial in nature, but the health of our company and our ongoing ability to serve a loyal, long time, customer base is in jeopardy.
We would appreciate your input.
If you would prefer to offer your input outside of this forum, i would appreciate your contacting me at jeff@goodbuyguys.com