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Troubleshooting

Avid hardware and Pro Tools software have a proven track record of reliability. Still, should problems arise, you can find answers and solutions to most of your questions here. Our Knowledge Base contains more than 6,000 Pro Tools-related articles! To search, you can simply enter the error code or a few keywords in the space below.

Pro Tools Help at Your Fingertips
Have a question about Pro Tools? You'll find answers to the questions we're asked most often in our ever-expanding Knowledge Base, featuring over 6,000 helpful articles on Pro Tools.

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Most Popular Pro Tools Articles:
1. ProTools Compatibility Alert: Mac OS 10.4.9
2. Mbox 2 Family Pro Tools LE 7.3 Authorization Code Error
3. How do I get the latest version of Pro Tools?
4. I get an error message in Pro Tools, but I'm not sure what it means. How can I solve it?
5. Pro Tools Addendum to the PC Optimization Guide (updated 10/17/06).
6. IMPORTANT: ProTools 7.3.1 Update.
7. Why don't my plug-ins show up in Pro Tools?
8. How do I delete my temporary preferences and databases in Pro Tools?
9. When I launch ProTools, I get several messages to authorize various products and plugins. Why is this?
10. I installed Pro Tools 7 onto my new Mac computer and It's not launching or working properly.
11. How do I install the Digidesign MP Toolkit?
12. MP3 option installation instructions for Windows XP Pro Tools Systems
13. I'm running the Groovebox "Enter Pro Tools" or "Explore Pro Tools" Tutorial video on my PC and I don't get sound out from my Digidesign hardware.
14. I'm having trouble entering my Digidesign Authorization code.
15. I get an "Access Violation" or a long message that starts with "Asertion in..." within Pro Tools 7.
16. Pro Tools 7 Session Compatibility & Interchange
17. I've accidentally recorded in ProTools with my external clock set incorrectly and now my audio plays at the wrong speed. How can I fix this?
18. The drive cannot be designated as an Audio playback/recording volume because this is not a valid audio volume" in Pro Tools on OS X.
19. How to set up a Control|24 in Pro Tools on a PC.
20. I'm having trouble registering my Ignition Pack plugins (SampleTank, Reason, Live, etc.). The code does not seem to work.

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