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Welcome to Sweetwater's Pro Tools Resource Center

At Sweetwater, we've helped thousands of people get started with Pro Tools|HD, LE, and M-Powered systems. We've developed this site to answer many of the most common Pro Tools questions. No matter which version of Pro Tools you're using, look here for information about compatible hardware and software, setting up your first Pro Tools session, or anything else you need to make your Pro Tools experience positive and productive. Be sure to check out the Sweetwater Knowledge Base, featuring over 6,000 helpful articles on Pro Tools!

Registering Pro Tools and Activating Digidesign Software
One of the most important first steps you can take is registering your Pro Tools hardware and software, and activating your plug-ins. This ensures you receive the most recent software versions. Registration isn't complicated! Just follow these instructions.
Getting Started With Pro Tools
We've assembled a series of helpful tutorials to help you get up and running in Pro Tools as quickly as possible. From installation to setting up virtual instruments, look here for valuable tips.
Troubleshooting Pro Tools
In the event you should experience difficulties while using Pro Tools, we can help! This section guides you through troubleshooting your system and getting you back up and recording.

The Digidesign website offers extensive information.
Digidesign Support & Downloads Page
Compatibility Information
Pro Tools Customer Service "CS" Updates
Tech Support Utility Folder (for test sessions, etc.)
Product Activation Page
My Digi Log-in Page
Pro Tools Plug-in Information & Downloads
Digidesign Support FAQ
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1. Digidesign Eleven Rack FAQ
2. How to activate Pro Tools LE 8
3. Am I eligible to get Pro Tools 8 as a free upgrade?
4. Video Tutorials: Ignition Pack 2 Introduction & Registration
5. How do I install the MP3 option in Pro Tools 8?
6. I get an error message in Pro Tools, but I'm not sure what it means. How can I solve it?
7. Optimizing Your PC for Pro Tools
8. How do I set up the nanoKONTROL as a controller for Pro Tools?
9. How do I delete my temporary preferences and databases in Pro Tools?
10. When I launch ProTools, I get several messages to authorize various products and plugins. Why is this?
More Troubleshooting Articles »


DigiDesign Tutorials

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