Q: "I've tried downloading and installing the Ozone driver for my M-Audio Ozone keyboard but it won't install. Why not?
A: Check to determine whether you have the educational version of the Ozone. We have found that M-audio "educational" products need to use the educational driver in order to install and operate correctly. Attempting to install drivers that were downloaded from M-Audio.com does not seem to work, and educational drivers are not available at that site. Be sure to use the educational installer that is included on the disk that came with your Ozone. If you are still having problems, Sweetwater customers can call Sweetwater tech support for assistance.